Our System Performance Standards
Efficient System Integration
At Outsource, you can count on the high standards and quality system performance demanded by OEM leaders in the electronics industry. We are certified to both the ISO9001:2008 and ISO13485:2003 standards.
Moreover, as required by certain consumer and industrial electronics, our outsourcing company is listed with UL for specific assemblies as a manufacturing site for our customers. Monitored by UL to meet their listing criteria, we maintain and continue to meet their requirements and processes which our customers’ products require.
Latest System Performance Quality Report
For the most recent 12 month period, our warranty RMA rate is 0.0015%.
We welcome the opportunity to show you how we are able to maintain
such high quality output. Attached are some current data points
to show our performance in meeting a very high yield in
quality delivered to our customers.
QUALITY IN THE DETAILS
OUR HIGH STANDARDS
Our quality standards are based on ISO 9001:2008 and ISO 13485:2003 Workmanship standards conform to IPC-A-610 Class 2, and Class 3 when needed. We have internal IPC trainers.
Electrostatic Discharge (ESD) control conforms to ANSI-EIA-625 requirements for handling ESD Sensitive devices, with controlled flooring and anti-static devices.
Outsource Manufacturing has well developed Quality Systems certified to ISO 13485 and ISO 9001. In support of those system performance standards, we monitor and evaluate many critical processes and quality objectives, looking to identify areas where we can improve.
One of the criteria most important to us is the rate of RMA’s from customers and field installations. We work to have no product returned from the field. Our contract manufacturing firm works constantly to improve our processes and raise the standards of domestic outsourcing output.